Thank you for choosing Puraivda Bracelets! We hope you are satisfied with your bracelet purchase. If you need to return an item for any reason, here is our return policy:

Return conditions
Return period: Submit a return request within 7 days from the date you received the item.
Item condition: The returned item must be in new, unused condition with original packaging and tags attached.
Items not accepted for return: The following items cannot be returned or exchanged:
Personalized items
Discounted items or clearance items
Opened or used items
Return process
Submit a return request: Please provide your order number, reason for return and photos of the item via email or contact customer service.
Return review: We will process the return request within 2 business days after receiving it and reply by email whether the return is approved.
Return shipping: After approval, please send the item back to our designated address via a reliable courier. The return shipping fee is borne by the customer unless there is a quality problem with the item.
Refund processing: After receiving the returned item and confirming that it meets the return conditions, we will complete the refund within 5 business days. The refund will be returned to your payment account.
Return Fees
If the return is due to product quality problems or wrong delivery, we will bear the return shipping costs.
If the return is due to customer reasons (such as dislike, inappropriate size, etc.), the return shipping costs shall be borne by the customer.
Exchange Policy
We do not provide direct exchange service. If you need to exchange the product, you can choose to return it and place a new order.
Exchange products are also subject to the same return conditions and procedures.
Return Notes
Please ensure that the returned product is well packaged to avoid damage during transportation.
If the product is lost or damaged during the return process, we cannot refund you. It is recommended to use a courier service with tracking function.
Contact Us
If you have any questions about the return policy or need further assistance, please contact us through the following methods:

Email: support@puraivdabracelets.site
Phone: +1419-576-0915
We hope that every customer can enjoy a pleasant shopping experience! Thank you for your understanding and support. 😊